Letting others manage your Simplelists account

It is possible to allow other people to manage your Simplelists account. This useful feature enables you to delegate management of your email lists, share the workload and save time. You can set permissions for each new user and you don’t have to give all users full control over your account. For example, a user can be allowed to approve messages and manage list members, but prevented from changing account settings. The ability to add delegated users means you’ll never need to share login details, which helps keep your account secure. New users can be added at any time, enabling easy expansion of your email management system as your organisation or business grows. If you’re making use of the Simplelists API, you can also add API users to your account. They can be added with either ‘read only’ or ‘full’ permissions.

Add users to account

Adding a delegated user

To add a new user, simply log in to your Simplelists account area and click on your username in the top right hand corner. A drop-down menu with a list of options will appear. Select ‘Manage Users’. On the Manage users screen, select ‘Add a delegated user’ and add a name and email address. It is important to use the correct email address as confirmation will automatically be sent to this address. You can edit the user permissions at this stage, by checking the relevant boxes. You can choose from one or more of:

  • Account administrator (allowed to add other users)
  • Allow user to manage list members
  • Allow user to approve messages
  • Allow user to manage settings

Then, click ‘Create user’ to complete the process. You will see the new user on the ‘Manage users’ page.

Adding an API user

To add an API, return to the ‘Manage users’ page (select from the drop-down menu by clicking on your username at the top right of the screen). This time, select ‘Add an API user’. Enter the username and password. You can leave the password box empty to leave this unchanged. Then, select whether the user is to have ‘read’ or ‘write’ permissions (check the box ‘user has write permissions’ if you wish the user to be able to change data in your account – leave it unticked for read only access). Select ‘Create user’. The API user will then appear in the list of users on the ‘Manage users’ screen.

That’s all there is to adding new users to your account. Simple!

You can watch these instructions in a short video in this post on our blog. The video also includes some screenshots to take you through the process.

For additional support, visit the support page on our website.

Using email aliases

Email addresses can be difficult to remember, resulting in mistakes when people send you an email. An alias can be used to make a straightforward replacement for a long or hard-to-remember address. An alias can also be used to forward messages sent to the alias on to another specified email address or group of addresses.

Email aliases

In simplelists, it is easy to use aliases as an effective way of grouping lists together. They can be a big time saver if you want to send a message to several lists. Here’s how to do it.

Send to more than one list

In practice, you simply send the message to the alias’ email address and it is sent to all the lists. You can also include normal email addresses within an alias – the message will be sent to them too.

Step-by-step

Creating an alias is easy. Login and select a multiple list account. Navigate to the aliases page and select ‘Click here to add a new alias’.

aliases_blog_1

Choose an email address for the alias. Note that, by default, the email address ends in your simplelists domain. Enter the email address(es) of the lists you want the alias to be forwarded to. In the screenshot below, we have added three lists: customers, employees and managers. A normal email address is also included. Click ‘Update’ to complete the process.

aliases_blog_2

Editing an alias

You can edit the alias details by selecting the one you wish to edit on the ‘aliases’ page under ‘Your current aliases’.

Some things to be aware of

It is important to know that, when using an email alias, it can sometimes be the case that it is harder for email recipients to know where the email has come from, especially if they have not received an email from the alias address previously. You should therefore make sure that it is still clear who the sender is and how they can ‘opt-out’ of receiving similar messages in the future, if they wish (read our earlier posts on good email etiquette and what information you can include in the email footer).

If the recipient has not received an email from the alias address before, it is also important to be aware that spam filters may be more sensitive to these emails than those sent to your familiar member list address(es). Another one of our posts on making sure your emails don’t get sent to the spam folder will help to avoid this happening.

These minor issues aside, it is also interesting to know that you can use an alias to reduce the chances of your data being compromised. By using a hard-to-guess alias as a password recovery address for your many online accounts, it can be more difficult for hackers to compromise your data.